Terms & Conditions

Web Site Terms and Conditions of Use

Renter requirements
for legal and accounting purposes, the person placing the reservation must be the same as the
credit/debit card holder. This person is considered to be the guest. All other persons involved with
the rental are considered to be the guest’s invitees, and all discussion regarding reservation,
cancellation, and damage policies will be discussed with the guest, not the guest’s invitees.
This short term rental Agreement (the “Agreement”) is made by and between (“Anchor Down
Vacation Rentals”) and (“Guest”) as of the date this booking was made and accepted. For
good and valuable consideration, the sufficiency of which is acknowledged, the parties herby
agree as follows:

 

Damage Waiver and Capacity Restrictions: Our properties are inspected before and after each
reservation guests agree to pay for any flagrant damage to the units, excessive cleaning required at
check-out, missing or damage to the units’ contents, or any other accidental damage to anything
within the rental unit during the rental period. Your reservation was either charged a Damage waiver
fee to cover up to $1,500.00 in damage or we collected a deposit if any damages are above this then
the Renter authorizes any said damage or missing items charged to their credit card identified
above. The sleeping capacity for this property is limited to the number of beds provided, so twin
beds sleep 1 guest; double, queen and king beds sleep 2 guests each.. Extra guests beyond the
maximum sleeping capacity are not allowed without the expressed written permission in advance.
Often, extra sleeping capacity is not possible at this property. Each additional guest exceeding the
maximum sleeping capacity for this property will incur a charge of 20% of the nightly rental rate, per
guest, and will be charged to the credit card provided above. No pets, smoking, or parties of any
kind are allowed at this property unless prior written consent is given.

 

RULES,REGULATIONS, & OTHER: ALL PAYMENTS ARE NONREFUNDABLE. If a Reservation is
canceled, all payments will be forfeited unless a written agreement is provided by the Property
Manager based on “Extenuating Circumstances”

Terms include a No Tolerance Policy regarding excessive noise, parties, or disturbing neighbors.
Please make sure you are comfortable with our Terms as they are strictly enforced.

 

RESERVATIONS: All Reservations are subject to Management and Property Owner approval.
Online rates are subject to change without notice. Should there be ANY issues with the reservation,
you will be contacted within 48 hours.

 

PROPERTY: Guest rents, for vacation purposes only, the furnished real property and improvements
described.

 

ARRIVAL & DEPARTURE: Check-in time is no earlier than 4:00 PM on arrival date. This time may
be delayed should unforeseen circumstances arise. Check-out time is NO LATER than 10:00 AM on
the departure date. Early Check In and Late Check Out options are available for an additional fee if
available (Not an option during Peak Times). If Early Check and/or Late check out are approved you
will get a email confirmation from the reservation team.

 

PAYMENTS: ALL PAYMENTS ARE NONREFUNDABLE. Outside 60 days of arrival, Deposit
Payment is due to reserve property. Balance Payment is due 60 Days before Arrival and will be
charged automatically to same credit card used, unless communicated otherwise. Within 60 Days of
Arrival, Total Cost is due to reserve property. A processing fee may be levied for payments received
in the form of credit card. ALL Payments are NONREFUNDABLE. We offer Vacation Rental
Insurance

 

CANCELATIONS & REFUNDS: ALL PAYMENTS ARE NONREFUNDABLE. If Reservation is
canceled outside 60 days of arrival, Deposit Payment will be forfeited and Guest is released from
financial liability on remaining balance owed. Cancelations with less than 60 day notice will result in
100% loss of all payment less any security deposit or damage waiver. If we can replace Guest
reservation and rebook the dates we will credit you 75% of the recouped rent towards another
reservation in the future. This loss can be avoided if the cancelation wavier was purchased.

 

UNAVAILABILITY: For any reason beyond the control of Management, the Premises become
unavailable, Management may substitute a comparable unit or cancel this Agreement and refund in
full all payments made by Guest.

 

STRICT NOISE ORDINANCE: We have a strict noise ordinance that must be followed. No loud
noises, music, load vehicles are allowed between the hours of 10:00 pm and 7:00 am. Please note if
the these are followed you can be fined and asked to vacate the property.

 

APPROVED GUESTS AND USE: The Premises are for the sole use as a personal vacation
residence by Approved Guests. Reserving Guest is responsible for any guests that use the property
during the term of this agreement. Guest may not exceed Max Occupancy for Property at any time. If
the Premises are used, in any way, by more than max allowed guests, (i) Guest and all others may
be required to immediately leave the Premises or be removed from the Premises; (ii) Guest is in
breach of this Agreement; and (iii) Guest forfeits its right to return of any monies collected.

 

OCCUPANCY: Approved Guests are persons who will occupy the Premises. No unlawful activity or
any other activity that constitutes a nuisance is permitted on Premises. Approved Guests take full
responsibility for all lost or broken items, and any damages to the Property of any kind.

 

SECURITY DEPOSIT: A Valid Credit Card to be kept on file is required upon Reservation. Your
reservation was either charged a Damage waiver fee to cover up to $1,500.00 in accidental damage,
we have collected a deposit, or we will hold a credit card at check in. Should a Security Deposit not
be collected or damages cost are above the coverage of the damage waiver or above the amount of
deposit, the Credit Card on file will be charged for any of these costs. Guest hereby grants consent
to charge Credit Card on file for any damages, missing items, excessive cleaning, fines, and, if
necessary, cost incurred to remove Guest from property.

 

CLEANING: Premises will be delivered to Guest in a professionally cleaned condition. Should
Guest’s use and activity require more than regular cleaning services, Guest will be charged for
associated excess costs. If you have any concerns with the cleaning of the property please contact
the Property Manager directly after checking in to the house.

 

PETS: Pets are only permitted with prior consent from the management company and a pet fee
paid. If unauthorized pet is discovered on Premises, Guest will be asked to leave without refund as
Guest will be in breach of this Agreement.

 

NO SMOKING: No smoking is allowed on the Premises. If smoking does occur on the Premises, (i)
Guest is responsible for all damage caused by the smoking including, but not limited to, stains,
burns, odors and removal of debris; (ii) Guests may be required to immediately leave the Premises,
or be removed from the Premises; (iii) Guest is in breach of this Agreement.

 

CONDITION OF PREMISES: Guest shall, on arrival, examine the Premises, all furniture,
furnishings, appliances, fixtures and landscaping, if any, and shall immediately report, in writing, if
any are not in operating condition or are in disrepair. Reporting repairs does not give Guest the right
to cancel this Agreement or receive a refund of any payments made.

 

LOST ITEMS OR LEFT ITEMS: Management assumes no responsibility for lost, stolen or
abandoned items. Reasonable effort will be made to contact the Guest for return. There will be a
$25.00 handling charge plus shipping costs for any found items returned at Guest’s request.
Management shall not be held liable for the condition of said items. Any items not claimed for longer
than 30 days, may be donated or sold.

 

MAIL SERVICES: You may ship directly to the home that you are staying in using Fedex or UPS
while your are in the home, however we can not guarantee delivery or security of the package. This
will be up to the shipping client and the shipping receiver to arrange. **We are not responsible for
any lost, damaged or delayed deliveries. Returning late deliveries after a guest has left will incur an
additional fee, plus cost of shipping.

 

MAXIMUM OCCUPANCY: No guests in excess of the maximum occupancy specified in the rental
agreement shall occupy the property. Breach of this will result in immediate termination of the rental
agreement with a forfeiture of the entire rental amounts and or security deposit.

 

NO PARTIES: All of our rentals are in residential areas and may NOT be used for weddings,
receptions, parties, or large gatherings. Any disruptive events could result in the eviction and
forfeiture of entire rental amount and security deposit.

 

ILLEGAL SUBSTANCES: No illegal substances are allowed in the rental, and minors should not be
in possession of alcohol. Violations will result in eviction from the property and no refunds will be
issued.

 

TV/CABLE/INTERNET/SATELLITE: No refund shall be given for number of devices, outages,
content, or lack of content or personal preferences with regard to cable/internet/satellite service.
Services are provided as a convenience only, and are not integral to this agreement. No refund shall
be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or
personal preferences with regard to service.

 

AIR CONDITIONING/HEATING: Most rentals are equipped with air conditioning. If so equipped, and
if not regulated otherwise, Guest agrees that Air conditioning shall not be set below 72 degrees and
heat shall not be set above 78, and that the fan setting shall be “Auto”. Doors and windows shall be
closed when either heat or air conditioning is in operation. There are no refunds for lack of, or
malfunctioning HVAC units.

 

POOL AND SPA: If so equipped, Pool heating, unless solar equipped is an additional fee and must
be paid for prior to use. Guest agrees not to tamper with pool heat controls or manipulate heater in
any way. Pool heat shall not exceed 86 degrees. Guest understands that the area surrounding pool
and spa may not be fenced or secure. Guest understands and agrees to be responsible and liable
for any damages that occur to the pool and spa and its support equipment through Guest misuse
and/or negligence.

 

SYSTEM(S) FAILURES: In the event the rental unit sustains a failure of a system, including but not
limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump,
ventilating, pool, hot tub or other system or structural systems, neither the property owner nor the
Management shall be liable to Guest for damages, and no refunds will be given for such failures.
However, Management will make an effort to promptly repair or replace the failed system or
equipment, and in such event, Guest agrees to permit Manager or its service provider to have
reasonable access to the property to inspect and make such repairs.

 

UNFORESEEN OCCURRENCES: Management will not assume liability for any loss, damage or
inconvenience caused by but not limited to the following: weather conditions, natural disasters,
pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds
available as such instances are beyond the control of Management. It is highly recommend that
Guest considers travel and/or rental insurance.

 

RULES; REGULATIONS: NO COMMERCIAL USE. Guest agrees to comply with any and all rules
and regulations that are at any time posted on the Premises or delivered to Guest. Guest shall not,
and shall ensure that Guest and licensees of Guest shall not: (i) disturb, annoy, endanger, or
interfere with other Guests of the building in which Premises is located or its neighbors; (ii) use the
Premises for any commercial or unlawful purpose including, but not limited to, using, manufacturing,
selling, storing, or transporting illicit drugs or other contraband; (iii) violate any law or ordinance; or
(iv) commit waste or nuisance on or about the Premises.

 

MAINTENANCE & REPORTING: Guest shall properly use, operate and safeguard the Premises
including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical,
electrical, gas and plumbing fixtures, and keep them clean and sanitary. Guest shall immediately
notify Management of any problem, malfunction or damage. Guest shall pay for all repairs or
replacements caused by Guest, excluding ordinary wear and tear. Guest shall pay for all damage to
the Premises as a result of failure to report a problem, malfunction or damage in a timely manner.
Plumbing: Do not put any feminine products in the toilet. Plungers are provided if a clog occurs.
Please do not pour grease down the drain.

 

ENTRY: Management and Managements representatives and agents have the right to enter the
Premises, at any time, (i) for the purpose of making necessary or agreed repairs, decorations,
alterations, improvements, for maintenance or to supply necessary or agreed services; (ii) to verify
that Guest has complied with the terms of this Agreement; or (iii) in case of emergency.
Management and Managements representatives and agents have the right to enter the Premises,
upon reasonable notice of at least 24 hours, to show the Premises to prospective or actual
purchasers, tenants, mortgagees, lenders, appraisers or contractors.

 

PARKING: During severe storms, please be patient with the drivers as they are doing all they can to
keep up with accumulation. Be sure you know the laws in regards to beach parking. Do not park in
the street! Your car will get a ticket and/or be towed! Driving conditions may be hazardous as well.
Be prepared. Many homes are in HOA’s that do not allow parking on the street at any time of the
day.

 

TERMINATION OF OCCUPANCY: Upon termination of occupancy, Guest shall: (i) return all copies
of all keys or opening devices to the Premises, including any common areas; (ii) vacate the
Premises and surrender it to Management empty of all persons at agreed upon time; (iii) vacate
any/all parking and/or storage space; and (iv) deliver the Premises to Management in the same
condition less ordinary wear and tear as received upon arrival.

 

WEATHER/MOTHER NATURE: We cannot be held responsible for circumstances beyond our
control. This includes excessive noise from construction or public/private events, wildfire/smoke,
weather related interruptions, road closures, interruption of services and utilities or unexpected
appliance breakdown.

 

HURRICANE OR STORM POLICY: This is Florida and we do get Hurricanes and Tropical storms,
although the house you are renting is not in an evacuation zone, No refunds will be given
unless:*The state or local authorities order mandatory evacuations for this area.* A refund will be
given for any unused portion of rent from a guest currently registered, any unused portion of rent
from a guest that is scheduled to arrive, and wants to shorten the stay, to come in after the
Hurricane Warning is lifted, and any advance rents collected or deposited for a reservation that is
scheduled to arrive during the Hurricane Warning period.

 

PERSONAL PROPERTY AND INJURY: (i) Owner Insurance: Guest personal property, including
vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft,
vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner/Management
does not insure against personal injury to Guest, guests or licensees due to any reason other than
the condition of the Premises. (ii) Guest Insurance: Management recommends that Guest carry or
obtain insurance to protect Guest and licensees and their personal property from any loss or
damage. (iii) Indemnity and Hold Harmless: Guest agrees to indemnify, defend and hold harmless
Owner and Management from all claims, disputes, litigation, judgments, costs and attorney fees
resulting from loss, damage or injury to Guest or licensees or their personal property.

 

MEDIATION: Guest agrees to mediate any dispute or claim arising out of this Agreement, or any
resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be
divided equally among the parties involved.

 

JOINT AND INDIVIDUAL OBLIGATIONS: If there is more than one Guest, each one shall be
individually and completely responsible for the performance of all obligations under this Agreement,
jointly and individually with every other Guest.

 

ENTIRE CONTRACT: Time is of the essence. All prior agreements between Owner and Guest are
incorporated in this Agreement, which constitutes the entire contract. It is intended as a final
expression of the parties` agreement, and may not be contradicted by evidence of any prior
agreement or contemporaneous oral agreement. The parties further intend that this Agreement
constitutes the complete and exclusive statement of its terms, and that no extrinsic evidence
whatsoever may be introduced in any judicial or other proceeding, if any, involving this Agreement.
Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability
of any other provision in this Agreement. The waiver of any breach shall not be construed as a
continuing waiver of the same or any subsequent breach.

 

RELEASE: In consideration of the right to visit the home, Guest agrees to release to the fullest
extent allowed by law, Owner and its Management, members, officers, associates, employees,
agents, representatives, attorneys, assigns, and affiliates (collectively, the Affiliates) from all liability
or responsibility of any kind whatsoever for any personal injury, death, property damage or other loss
sustained by me, my minor children, any guest identified on this form, or any guest or person
allowed onto the property during my rental dates as a result of my, my childrens or the guests
participation in a visit to the home, due to any cause whatsoever, including without limitation
negligence on the part of Owner or Management. I understand that this release will bind my heirs,
administrators, executors, and any other person or entity seeking to claim under or through me.